Process.

Here at Balance Black it's simple. We Ask. Listen. Solve.
Emphasis on the Listen.

We work tirelessly until you like what you see.
Then we work harder until you love it.

The satisfying part for us.
The exciting time for you and your business.

  1. 01. Discovery & Research

    Here at Balance Black it's simple. We Ask. Listen. Solve.
    Emphasis on the Listen.

    You would think listening would be inherent. But it's harder than it sounds. Hearing and listening are two very different things. We make sure it's an active skill.

    Our team takes the time to truly listen and make sure that we are all on the same page. And then the research begins.

  2. 02. Initial Concept & Design

    We work tirelessly until you like what you see.
    Then we work harder until you love it.

    Our team gets to work. Then they revise. Then they work and revise some more. That's all before we even present to your our gameplan to help you tell your story. We are not satisfied until you say there isn't one thing you'd change.

    We may be the experts but it's still your story, not ours. We don't tell it the way we want, we tell it the way you want.

  3. 03. Development & Launch

    The satisfying part for us.
    The exciting time for you and your business.

    We won't lie. This part gets us all warm on the inside. After you believe your timing is right we launch your final product. But we're far from done the project at this point forward. In fact this is where the real work begins.

    From here we monitor, tweak, and engage your customer base to ensure long term success. And we don't give up until that success is reached.

© 2012 Balance Black Communications

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